Talk to residents
humanly,
not formally.
Discover how simple language builds a friendly office.
What do we do?
What is nowAURA?
nowAURA is an advanced training tool supporting office employees in developing soft and communication skills. Through workshops based on artificial intelligence and VR technology, officials can practice conducting conversations with residents, preparing for public appearances, or coordinating meetings.
Simulations recreate real situations, allowing for practical training in a safe environment. Participants receive a detailed assessment of their skills in the form of a report containing tips, advice, and conversation evaluation. The ability to repeat exercises increases communication effectiveness.
How does it work?
- Real-time workshops:Practical training where you practice your skills, receive immediate feedback, and develop abilities. It's not a lecture - you act, analyze, perfect.
- Individual and safe exercises:You train in a controlled environment, without pressure, gradually building your skills and confidence, without the risk of real consequences.
- AI and VR simulations:We use artificial intelligence and VR technology to create realistic simulations. We design conversations to reflect situations from your workday. You gain skills that you can immediately use.
- Training difficult conversations:Practice leading challenging conversations and answering difficult questions. It's a safe space to practice different scenarios and find effective ways to communicate.
Implementation benefits
Implementation of the tool in the office significantly improves the communication process between officials and residents. Employees gain skills, among others, to clearly and accessibly explain procedures, which enables stakeholders to better understand requirements and actions taken after visiting the office.
Errors in submitted documents are significantly reduced, which relieves officials and allows for more efficient handling of matters. As a result, the number of repeat visits decreases, and residents rate the service as professional.
Adapting communication to residents' needs helps build trust in the office. Employees, through deepening skills in paraphrasing or asking open questions, precisely determine stakeholders' expectations, which reduces the risk of misunderstandings. As a result, the office functions more effectively, gaining recognition as a friendly and well-managed institution.
How It Works?
What Do You Gain from Training with nowAURA?
Practical training without risk of real consequences because we all know that theory doesn't always work in practice.
Train with us
More effective communication is the key to success
Train effective communication skills in the office and with residents. Improve your conversation skills, argumentation, and public speaking. Practice asking deepening questions, paraphrasing, precise information transfer, and reaching agreements.
softskillAURA
For office employees who want to improve their interpersonal and communication skills, increase efficiency in working with residents, and better manage crisis situations.
Practice conversations with residents and colleagues to gain confidence, convey information precisely, negotiate effectively, and solve problems.
Contribute to improving the office's image
Benefits for Employees
- Greater work efficiency
- Growth in communication competencies
- Reduced stress
- Stakeholder sympathy
- Ambassador of simple communication
Benefits for the office
- Increased office efficiency
- Reduced processing time
- Reduced number of errors
- Greater stakeholder satisfaction
- Faster task completion
What makes our nowAURA report unique?
Our report is characterized by objectivity, neutrality, and inclusiveness. We focus solely on facts and conversation content. We do not refer to external characteristics such as clothing, appearance, gender, or ethnic origin, which ensures professionalism and respect for all parties.
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